agentic content creation for a global hospitality brand
example of bespoke input form
the challenge:
Hilton had a problem: they needed a lot more content, they needed it fast, and they needed it to perform.
They were currently producing 12 editorial articles a month, which was far from the mark they needed to hit in order to become LLM travel leaders they needed to be to compete. And with budget and time constraints, hiring a whole new team just wasn’t an option.
Currently, search behavior is dominated by LLM visibility and GEO strategy. For a global brand like this client, a large output of authoritative, high-ranking content was necessary to reach their overall business goals.
the process:
Working shoulder to shoulder with tech and editorial directors as well as clients, I created a full-scale AI content framework that reflected my sense of integrity while more than meeting Hilton’s need for content. I set to work to create a step-by-step framework, each requiring human oversight and creative direction without clogging up work streams:
designed and refined ai-assisted workflow
built multi-step agents to create research, brief, write, and variant content
created a legally sound disclosure statement and multiple processes to always keep human effort, ingenuity, and ethics at the forefront
coded front-end logic to create elegant, editorial-quality sentences and paragraphs
Once we nailed the editorial process, our AI framework was able to flex to meet other needs:
social media copy
navigational copy
rapid-response editorial content in response to real-time world updates
the outcome:
increased output from 12 articles a month to 120 articles a month
built a sustainable ai content creation model that was adopted by leadership and expanded to fill broader digital ecosystem needs
reduced manual bottlenecks while still preserving editorial content and creative integrity
contributed to global ai rank #2 and ai safety score of 82/100